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Be assured that we take extra care and attention to get your order to you as soon as possible. We use UPS and USPS as our shipper for domestic and international shipments.
Hi there! We want to make sure that you get your order as soon as possible. We typically send orders out within 48 hours and you should get your order within 5 to 9 business days from the day you placed your order. Free Standard Shipping will be either USPS Standard or UPS Ground. However, if you’d like your orders faster, we have options for you. Just choose the expedited shipping option. If you place your order before 11AM PST, we can send it out that day.
You can get your goodies as early as the next day! For next day shipping, please make sure to place your order before 11AM PST and choose the Next Day Air option!
Don’t worry…we send to these locations as well! These orders will be sent via USPS Priority Mail.
We try our best to ship out your orders on the same day, but with a high volume of orders it may take up to 48 hours when all items are in stock. Usually if we receive the orders before 11:00 AM PST, there is a higher chance that your order will be shipped out the same day. If you urgently need your order, you can always make a special request to our sales representative by leaving us a comment on the check-out box or by via e-mail/fax/telephone. We will try our best but we cannot make any guarantees because it will vary with how long the queue is.
The UPS pick-up truck always arrives by 3:00PM PST, we must prepare all shipments by this time. If you order after 11:00 AM PST we might not be able to prepare it on time. In this case, the shipment will be passed onto the next day.
Even though our main carrier is UPS, we do offer other carriers exclusively for our international customers. Please give us your carrier information in your order and we can confirm whether we can ship with them.